Offline Shopping, USA, Retail, Shopping Center

Customer needs are setting the stage for the resurgence of physical retail

The retail industry was shaken up by online commerce. Because of new technologies and customer needs, we are seeing a resurgence of physical retail. Here is why and how Valora is ideally prepared for this trend.

Customer needs are setting the stage for the resurgence of physical retail 
E-smoking

E-smoking: all smoke, no fire?

Vaping is booming. Where did the e-smoke trend originate and how is demand developing in Germany and Switzerland?

E-smoking: all smoke, no fire? 
Digital, cloud, Google Cloud, VAPOS.info, Engadine

VAPOS.info – your kiosk in the cloud

The wide range of products and services had posed a large number of challenges for the sales staff in Valora’s network. However, the new platform from the cloud supports them in an innovative way.

VAPOS.info – your kiosk in the cloud 
Annual Report Selection, Digital, Events, Group, International, Management, Trends, Valora

Looking to the future – Valora is networked and digitally equipped

Using the opportunities offered by digitisation and ensuring proximity to the customers. It is this endeavour that guides Valora in undertaking innovative projects and exploiting the digital transformation as a driver to further improve its offering. The company’s own Digital Innovation team lends a helping hand here.

Looking to the future – Valora is networked and digitally equipped 
Kaffee, Zug, Reisen, Berg, Frau

Coffee is not just coffee, but it is popular everywhere

Did you know? The favourite coffee of Valora customers in Switzerland is far less popular in Germany. What’s more, not all German federal states or Swiss language regions drink their coffee first thing in a morning. Valora has analysed the preferences of its customers.

Coffee is not just coffee, but it is popular everywhere