{"id":384,"date":"2018-02-28T06:58:25","date_gmt":"2018-02-28T05:58:25","guid":{"rendered":"http:\/\/stories.valora.com\/?p=384"},"modified":"2020-02-19T09:35:16","modified_gmt":"2020-02-19T08:35:16","slug":"valora-petits-plaisirs-sur-ma-route","status":"publish","type":"post","link":"https:\/\/stories.valora.com\/fr\/valora-petits-plaisirs-sur-ma-route\/","title":{"rendered":"Valora \u2013 petits plaisirs sur ma route"},"content":{"rendered":"\n<p><strong>Valora se positionne comme un porte-bonheur, et apporte \u00e0 ses clients des moments de plaisir, partout sur leur route. Que ce soit \u00e0 l\u2019\u00e9gard des collaboratrices et collaborateurs \u00e0 l\u2019interne ou des clients et partenaires commerciaux \u00e0 l\u2019externe, l\u2019objectif est d\u2019apporter le meilleur service possible.<\/strong><\/p>\n\n\n\n<p>\u00abCe que j\u2019aime le plus dans mon travail, c\u2019est faire plaisir \u00e0 mes clients.\u00bb Cette phrase n\u2019est pas tir\u00e9e d\u2019une brochure publicitaire, mais elle sort de la bouche d\u2019un partenaire d\u2019agence k kiosk en Suisse. Elle refl\u00e8te parfaitement la motivation de tous les collaborateurs faisant partie du r\u00e9seau de Valora.<\/p>\n\n\n\n<p>En un mot, Valora se consid\u00e8re comme le porte-bonheur de ses clients. Le t\u00e9moignage d\u2019une partenaire k&nbsp;kiosk avec franchise en Allemagne montre quelle forme cela peut prendre au quotidien: \u00abJe connais beaucoup de clients personnellement. Lorsque je tends \u00e0 un client son produit favori sans qu\u2019il ait \u00e0 ouvrir la bouche, je peux lire la joie sur son visage.\u00bb Cet exemple montre que la devise \u00abpetits plaisirs sur ma route\u00bb correspond parfaitement aux ambitions de Valora dans ses diff\u00e9rents m\u00e9tiers. La vid\u00e9o suivante contient d\u2019autres t\u00e9moignages de collaboratrices et collaborateurs des domaines et pays les plus divers de l\u2019organisation \u00e0 propos de leur travail quotidien.<\/p>\n\n\n\n<figure class=\"wp-block-embed-vimeo wp-block-embed is-type-video is-provider-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Valora &ndash; petits plaisirs sur ma route\" src=\"https:\/\/player.vimeo.com\/video\/256382530?dnt=1&#038;app_id=122963\" width=\"1778\" height=\"1000\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Aper\u00e7u des quatre valeurs d\u2019entreprise de Valora<\/h2>\n\n\n\n<p>Proches, rapides, pratiques et frais \u2013 quatre valeurs propres \u00e0 Valora. Dans les relations entre les gens et dans les contacts avec les clients et les partenaires.<\/p>\n\n\n\n<div id=\"premium-accordion-301f4f70-93d6-4648-8903-9780c0b02951\" class=\"wp-block-premium-accordion premium-accordion\"><div id=\"premium-accordion__layer0\" class=\"premium-accordion__content_wrap\"><div class=\"premium-accordion__title_wrap premium-accordion__ltr premium-accordion__out\" style=\"border:none;border-width:1px;border-radius:0px\"><div class=\"premium-accordion__title\"><h4 class=\"premium-accordion__title_text\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;font-weight:500;text-shadow:0px 0px 0px undefined;line-height:undefinedpx\">Proches: Nous rendons les clients heureux.<\/h4><\/div><div class=\"premium-accordion__icon_wrap\"><svg class=\"premium-accordion__icon premium-accordion__closed\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" style=\"padding:undefinedpx;border-radius:undefinedpx\"><polygon points=\"16.7,3.3 10,10 3.3,3.4 0,6.7 10,16.7 10,16.6 20,6.7 \"><\/polygon><\/svg><\/div><\/div><div class=\"premium-accordion__desc_wrap premium-accordion__desc_close\" style=\"text-align:left;border:none;border-width:1px;border-radius:0px;padding-left:10px\"><p class=\"premium-accordion__desc\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;text-shadow:0px 0px 0px undefined;font-weight:500;line-height:undefinedpx\">Nous sommes toujours proches des clients et des collaborateurs. \u00c0 collaborateurs heureux, clients heureux. C\u2019est notre credo. Nous estimons nos collaborateurs et nous int\u00e9ressons \u00e0 leurs exigences. Nous les encourageons \u00e0 progresser sur les plans professionnels et personnels et leur donnons des feed-back constructifs.<\/p><\/div><\/div><div id=\"premium-accordion__layer1\" class=\"premium-accordion__content_wrap\"><div class=\"premium-accordion__title_wrap premium-accordion__ltr premium-accordion__out\" style=\"border:none;border-width:1px;border-radius:0px\"><div class=\"premium-accordion__title\"><h4 class=\"premium-accordion__title_text\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;font-weight:500;text-shadow:0px 0px 0px undefined;line-height:undefinedpx\">Rapides: Nous sommes agiles et anticipons.<\/h4><\/div><div class=\"premium-accordion__icon_wrap\"><svg class=\"premium-accordion__icon premium-accordion__closed\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" style=\"padding:undefinedpx;border-radius:undefinedpx\"><polygon points=\"16.7,3.3 10,10 3.3,3.4 0,6.7 10,16.7 10,16.6 20,6.7 \"><\/polygon><\/svg><\/div><\/div><div class=\"premium-accordion__desc_wrap premium-accordion__desc_close\" style=\"text-align:left;border:none;border-width:1px;border-radius:0px;padding-left:10px\"><p class=\"premium-accordion__desc\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;text-shadow:0px 0px 0px undefined;font-weight:500;line-height:undefinedpx\">Nous nous fixons des objectifs ambitieux, d\u00e9cidons vite et agissons dans le respect des r\u00e8gles. Nous sommes flexibles, savons improviser et consid\u00e9rons chaque changement comme une chance d\u2019am\u00e9liorer encore l\u2019exp\u00e9rience client.<\/p><\/div><\/div><div id=\"premium-accordion__layer2\" class=\"premium-accordion__content_wrap\"><div class=\"premium-accordion__title_wrap premium-accordion__ltr premium-accordion__out\" style=\"border:none;border-width:1px;border-radius:0px\"><div class=\"premium-accordion__title\"><h4 class=\"premium-accordion__title_text\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;font-weight:500;text-shadow:0px 0px 0px undefined;line-height:undefinedpx\">Pratiques: Nous aimons la simplicit\u00e9 et appliquons des processus d\u00e9cisionnels efficaces.<\/h4><\/div><div class=\"premium-accordion__icon_wrap\"><svg class=\"premium-accordion__icon premium-accordion__closed\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" style=\"padding:undefinedpx;border-radius:undefinedpx\"><polygon points=\"16.7,3.3 10,10 3.3,3.4 0,6.7 10,16.7 10,16.6 20,6.7 \"><\/polygon><\/svg><\/div><\/div><div class=\"premium-accordion__desc_wrap premium-accordion__desc_close\" style=\"text-align:left;border:none;border-width:1px;border-radius:0px;padding-left:10px\"><p class=\"premium-accordion__desc\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;text-shadow:0px 0px 0px undefined;font-weight:500;line-height:undefinedpx\">Nous pensons et agissons de mani\u00e8re pratique en faisant passer le client au premier plan. Nous rendons les choses claires et simples. Nous faisons confiance, d\u00e9l\u00e9guons des responsabilit\u00e9s et communiquons de mani\u00e8re efficace, transparente et cr\u00e9dible. Avec des m\u00e9thodes non bureaucratiques, nous sommes directs et ouverts.<\/p><\/div><\/div><div id=\"premium-accordion__layer3\" class=\"premium-accordion__content_wrap\"><div class=\"premium-accordion__title_wrap premium-accordion__ltr premium-accordion__out\" style=\"border:none;border-width:1px;border-radius:0px\"><div class=\"premium-accordion__title\"><h4 class=\"premium-accordion__title_text\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;font-weight:500;text-shadow:0px 0px 0px undefined;line-height:undefinedpx\">Frais: Nous laissons place aux id\u00e9es nouvelles.<\/h4><\/div><div class=\"premium-accordion__icon_wrap\"><svg class=\"premium-accordion__icon premium-accordion__closed\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" style=\"padding:undefinedpx;border-radius:undefinedpx\"><polygon points=\"16.7,3.3 10,10 3.3,3.4 0,6.7 10,16.7 10,16.6 20,6.7 \"><\/polygon><\/svg><\/div><\/div><div class=\"premium-accordion__desc_wrap premium-accordion__desc_close\" style=\"text-align:left;border:none;border-width:1px;border-radius:0px;padding-left:10px\"><p class=\"premium-accordion__desc\" style=\"font-size:undefinedpx;letter-spacing:undefinedpx;text-transform:none;text-shadow:0px 0px 0px undefined;font-weight:500;line-height:undefinedpx\">Nous sommes constamment \u00e0 la recherche d\u2019id\u00e9es nouvelles. Les id\u00e9es peuvent venir de partout. Elles ne connaissent ni hi\u00e9rarchies ni limites. Voil\u00e0 les id\u00e9es que nous pr\u00f4nons. Nous leur accordons de l\u2019importance et les mettons en \u0153uvre intelligemment pour surprendre et enthousiasmer sans cesse nos clients.<\/p><\/div><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" src=\"http:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte.jpg\" alt=\"Valora corporate values, brightens up your journey, nearby, quick, convenient, fresh\" class=\"wp-image-713\" srcset=\"https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte.jpg 2000w, https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte-400x267.jpg 400w, https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte-800x533.jpg 800w, https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte-768x512.jpg 768w, https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte-1200x800.jpg 1200w, https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/02unternehmenswerte-1800x1200.jpg 1800w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Les collaborateurs de Valora veillent \u00e0 faire plaisir \u00e0 ses clients, aussi bien en interne qu\u2019\u00e0 l\u2019externe. Pour atteindre cet objectif, Valora oriente l\u2019ensemble de ses activit\u00e9s sur les quatre valeurs de l\u2019entreprise: proches, rapides, pratiques et frais.<\/p>\n","protected":false},"author":1,"featured_media":520,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[224],"tags":[614,898,754],"class_list":["post-384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategie-chiffres","tag-groupe","tag-the-annual-report-selection-2017-fr","tag-valeurs"],"pbg_featured_image_src":{"full":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey.jpg",2000,1333,false],"thumbnail":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-420x280.jpg",420,280,true],"medium":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-1200x800.jpg",1200,800,true],"medium_large":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-768x512.jpg",768,512,true],"large":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-1600x1066.jpg",1600,1066,true],"1536x1536":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey.jpg",2000,1333,false],"valorastories-image":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-800x800.jpg",800,800,true],"valorastories-image-slider":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-1200x800.jpg",1200,800,true],"valorastories-image-zoomed":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-1800x1200.jpg",1800,1200,true],"valorastories-image-big":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey.jpg",2000,1333,false],"twentyseventeen-featured-image":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-2000x1200.jpg",2000,1200,true],"twentyseventeen-thumbnail-avatar":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-100x100.jpg",100,100,true],"rp4wp-thumbnail-post":["https:\/\/stories.valora.com\/wp-content\/uploads\/2018\/02\/valora-brightens-up-your-journey-400x267.jpg",400,267,true]},"pbg_author_info":{"display_name":"Valora Stories","author_link":"https:\/\/stories.valora.com\/fr\/author\/stories-valora\/","author_img":"<img alt='Valora Stories' src='https:\/\/secure.gravatar.com\/avatar\/4c7dcea5f2af7c4afaf9da5eb51a7c9d?s=128&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/4c7dcea5f2af7c4afaf9da5eb51a7c9d?s=256&#038;d=mm&#038;r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'\/>"},"pbg_comment_info":" No Comments","pbg_excerpt":"Les collaborateurs de Valora veillent \u00e0 faire plaisir \u00e0 ses clients, aussi bien en interne qu\u2019\u00e0 l\u2019externe. Pour atteindre cet objectif, Valora oriente l\u2019ensemble de ses activit\u00e9s sur les quatre valeurs de l\u2019entreprise: proches, rapides, pratiques et frais.","_links":{"self":[{"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/posts\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":1,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/posts\/384\/revisions"}],"predecessor-version":[{"id":5667,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/posts\/384\/revisions\/5667"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/media\/520"}],"wp:attachment":[{"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/media?parent=384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/categories?post=384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stories.valora.com\/fr\/wp-json\/wp\/v2\/tags?post=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}