Valora brightens up their customers’ day. Wherever people are on the move. Be it staff within the company or clients and business partners, what Valora wants above all is to provide the best possible service.
“The nicest thing about my job is making customers happy.” This is not a quote from an advertising brochure, but instead comes from a k kiosk agency partner in Switzerland. It is an impressive reflection of the drive felt by all employees in the Valora network.
Put simply, Valora wants to brighten up the journey for their customers. Just what this can look like during everyday business is made clear by the statement of a k kiosk franchisee from Germany. “I know a lot of customers personally. When I hold out the products they have come in for without them even having to say a word, I can see the delight in their faces.” This example shows that “brightens up your journey” perfectly reflects what Valora stands for with its different offers. This is also demonstrated by the following video in which employees from various areas and countries of the organisation report on their daily work.
Overview of Valora’s four corporate values
Nearby, quick, convenient and fresh – four values that define Valora. In interactions with each other and in dealing with customers and partners.